Privacy Policy

Privacy Policy

The Syrian Center for Engineering Contracts and Arbitration (SCECA) is committed to protecting the privacy, confidentiality, and security of all users, members, applicants, arbitrators, mediators, conciliators, experts, and parties utilizing the Centre’s services.

This Privacy Policy explains how information is collected, used, stored, processed, and protected when accessing the SCECA website and related services.

Information We Collect

SCECA may collect information including, but not limited to:

• Names and contact details.
• Professional, organizational, and employment information.
• Membership application information.
• Arbitration, mediation, conciliation, and dispute resolution request information.
• Information relating to arbitrators, experts, mediators, conciliators, and applicants.
• Documents, correspondence, and supporting materials voluntarily submitted through the website.
• Technical information related to website access and usage.

Use of Information

Information collected through the website may be used to:

• Process membership applications and registrations.
• Administer arbitration, mediation, conciliation, and other dispute resolution services.
• Communicate with users regarding applications, requests, proceedings, events, and services.
• Facilitate the administration of institutional procedures and case management activities.
• Improve website functionality, performance, and user experience.
• Fulfill legal, regulatory, administrative, and compliance requirements.

Confidentiality

SCECA recognizes the importance of confidentiality in dispute resolution proceedings.

The Centre treats all information submitted through the website with an appropriate level of confidentiality and implements reasonable administrative, organizational, and technical measures to protect information from unauthorized access, disclosure, alteration, loss, or misuse.

Where applicable, SCECA seeks to maintain the confidentiality of arbitration, mediation, and conciliation proceedings, including related submissions, documents, communications, and records, subject to applicable laws, institutional rules, and legal obligations.

Information Sharing and Disclosure

SCECA does not sell, rent, trade, or commercially distribute personal information.

Information may only be disclosed where reasonably necessary for:

• Administration of arbitration, mediation, conciliation, or other dispute resolution proceedings.
• Compliance with applicable laws, regulations, court orders, or legal obligations.
• Protection of the legal rights, interests, and obligations of the Centre or the parties involved.
• Administrative, operational, or institutional requirements associated with the services provided.

Data Retention

Information and documents will be retained only for as long as necessary to fulfill the purposes for which they were collected, administer services and proceedings, comply with applicable legal obligations, and satisfy legitimate institutional requirements.

Data Security

SCECA implements reasonable safeguards designed to protect information against unauthorized access, disclosure, alteration, destruction, or misuse.

However, users acknowledge that no electronic transmission or storage system can be guaranteed to be completely secure, and the Centre cannot guarantee absolute security of information transmitted electronically.

Third-Party Links

The website may contain links to third-party websites for informational purposes.

SCECA does not control and is not responsible for the privacy practices, content, security, or policies of external websites and encourages users to review the applicable policies of those websites.

Changes to this Privacy Policy

SCECA reserves the right to amend, revise, or update this Privacy Policy at any time.

Any changes will become effective upon publication on this website. Continued use of the website following publication of any revisions constitutes acceptance of the updated Privacy Policy.

Contact

For questions regarding this Privacy Policy, data handling practices, or privacy-related matters, please contact the Syrian Center for Engineering Contracts and Arbitration (SCECA) through the official contact channels provided on the website.